ROLES AND RESPONSIBILITIES

• Responsible for advancing the sales process, closing new business, and achieving/assisting in sales targets.
• Actively participate in the planning and execution of the company’s marketing activities, providing vital inputs based on interactions with prospects.
• Support and service existing customers by addressing their queries and resolving issues.

DETAILED DESCRIPTION

• Work on sales leads received through platform transactions, on-ground sales personnel, and digital marketing sources.
• Establish connections with potential clients, explain product/service capabilities, and finalise sales presentations.
• Assist in the creation of Requests for Proposals (RFPs).
• Discuss commercial terms with potential clients.
• Address queries raised by prospective clients.
• Liaise internally for necessary inputs and approvals.
• Finalise contracts and close deals.
• Ensure receipt of subscription fees as per agreed terms.
• Assist Relationship Managers in the execution of their account and territory strategies.
• Support the company’s strategic and ongoing marketing and brand awareness campaigns.
• Drive prospect participation in internal and external events and webinars.
• Extend support to clients during the onboarding process.
• Respond to queries related to subscription plans and offerings.
• Log and escalate customer complaints appropriately to ensure timely resolution.
• Make regular calls to existing clients for proactive service and support.
• Resolve any issues faced by clients regarding subscription fee payments.
• Address client queries related to transaction processing by coordinating internally and following up with accurate responses.
• Guide customers on IT-related issues on the 360tf platform or arrange expert support when required.
• Work closely with Relationship Managers to understand client requirements and deliver the best level of service to each customer segment.
• Handle queries raised by referral partners related to customer service.
• Systematically document customer interactions, turnaround times, and complaint resolutions.
• Produce regular MIS reports on customer complaints, turnaround time analysis, and resolution outcomes.

Credit Underwriting & Assessment

• Conduct detailed credit appraisals for SME/MSME and unsecured loan proposals.
• Analyse financial statements, cash flows, bureau reports, banking behaviors, and risk factors.
• Prepare clear credit appraisal memos with risk insights and sanction recommendations.
• Timely disposal of cases assigned for underwriting.

Portfolio & Risk Management

• Monitor portfolio health, identify early warning signals, and recommend corrective actions.
• Control delinquency and ensure risk exposures stay within defined limits.
• Track performance trends and support measures to reduce NPAs or deteriorate assets.

Policy, Compliance & Governance

• Ensure strict adherence to internal credit policies, IFSCA guidelines, and regulatory norms.
• Suggest enhancements to underwriting frameworks and credit processes based on market conditions and risk experience.
• Preparation of New product framework which can be launched to meet client requirements under regulatory guidelines.

Cross-Functional Collaboration

• Work with sales and business teams to balance risk and growth objectives.
• Coordinate with operations, legal, valuation partners, and auditors to support seamless credit processing.
• Ensure documentation meets internal standards and regulatory requirement.

Field & Due Diligence

• Undertake field visits and borrower interactions to validate business information and understand local market dynamics.
• Conduct proper due diligence as part of credit evaluation and risk validation.

Reporting & Documentation

• Maintain accurate credit records and prepare periodic MIS for leadership.
• Ensure documentation meets internal standards and regulatory requirements.

Role Overview

We are looking for a Collections Manager to oversee portfolio monitoring and recovery for our structured trade finance exposures. The role requires basic experience in NBFC/Banking collections, preferably in SME or trade finance portfolios, along with a clear understanding of regulatory and governance frameworks applicable in GIFT City.

Key Responsibilities

1. Portfolio Monitoring & Risk Control
   • Manage trade finance and lending portfolios to ensure timely recoveries and minimal delinquencies.
   • Track ageing, overdue positions, and NPA trends; identify early warning signals.
   • Work closely with Business, Credit & Risk teams to proactively mitigate stressed exposures.
2. Recovery Strategy & Execution
   • Drive structured recovery strategies for the assigned portfolio.
   • Engage directly with Corporate/SME clients, insurance companies, banks, and risk coverage partners for communications related to pending dues.
   • Lead timely collection, settlement, and resolution discussions in line with policy.
3. Regulatory Compliance (IFSCA Framework)
   • Ensure all collection practices are aligned with IFSCA regulations and internal governance standards.
   • Maintain ethical, non-coercive recovery processes.
   • Support audit requirements and regulatory reporting related to portfolio monitoring.
   • Identify potential fraud or high-risk cases and escalate appropriately.
4. Reporting & MIS
   • Prepare periodic MIS on delinquency ratios, ageing analysis, and recovery performance.
   • Track recovery efficiency and resolution timelines.
   • Present actionable insights to senior management.
5. Stakeholder & Client Management
   • Maintain professional relationships during recovery processes.
   • Collaborate with internalteams(Business, Risk, Credit, Legal, Ops) for holistic resolution.
   • Balance credit loss minimisation with long-term client relationship management.

Role Overview

The Business Head – OpsAssist includes managing and ensuring smooth handling of documentation, LC WorkFlow, preparing Proforma, Custom PFI and Commercial Invoices, bank
coordination, compliance, and overall client support . The role focuses on efficient processes, strong team management, and high-quality delivery.

Operations Leadership & Strategy

• Own and lead the end-to-end OpsAssist function.
• Define operational strategy, workflows, and service delivery models.
• Ensure smooth business processes.
• Optimise operations to improve cost efficiency and increase revenue.

End-to-End Trade Finance Support

• Oversee the complete export/import transaction including: Documentation like Invoice preparation and verification, LC checking and compliance validation, Bank Presentation
  Letter preparation, bank coordination and follow-ups, till fund realization to beneficiary account
• Ensure timely and accurate execution of all transactions.

Client Relationship Management

• Act as senior point of contact for key clients.
• Ensure smooth onboarding, process clarity and proactive communication.
• Resolve escalations and complex operational issues.
• Enhance overall client satisfaction and retention.

Role Overview

We are looking for a passionate Software Engineering Intern to join our team. The role involves working on Angular-based frontend applications along with Backend development using Java (Spring Boot). A strong understanding of modern frameworks and a willingness to learn full-stack development are essential.

Key Responsibilities

• Develop and maintain web applications using Angular
• Work with state management (e.g., NgRx or similar)
• Contribute to backend services using Java and Spring Boot
• Collaborate with team members on feature development, debugging, and performance optimisation
• Write clean, scalable, and maintainable code

Required Skills

• Hands-on experience with Angular, or strong experience in React/Vue with solid understanding of framework fundamentals
• Understanding of state management concepts
• Basic knowledge of Java and Spring Boot
• Strong problem-solving skills and learning mindset

Preferred Skills (Good to Have):

• Basic understanding of AWS Cloud
• Experience with academic or personal projects demonstrating practical skills

Eligibility:

• Pursuing or recently completed a degree in Computer Science or related field
• Must have completed relevant projects as part of curriculum or independently

Senior Full Stack Engineer (Java, Angular & Cloud Infrastructure)

Location: Jaipur / Gift City, Gujarat, India Experience: 5+ Years Employment Type: Full-time

Role Overview

We are looking for a Senior Full Stack Engineer who thrives at the intersection of robust backend services and scalable cloud infrastructure. You will be responsible for designing and implementing mission-critical applications, ensuring that our technical architecture is as scalable as our business vision. We value clean code, automated infrastructure, and a “security-first” mindset.

Key Responsibilities

• End-to-End Development: Design, develop, and maintain complex backend services using Java 17/21 and Spring Boot 3.x.
• Frontend Excellence: Build responsive, high-performance web interfaces using Angular (v17+) and modern state management (RxJS/Signals).
• Infrastructure as Code: Own the cloud lifecycle by writing and maintaining Terraform scripts to manage AWS resources.
• Security & Identity: Implement and manage secure authentication/authorization flows using OAuth2, JWT, and OpenID Connect (Keycloak).
• Database Management: Design schema and optimize queries for PostgreSQL or similar relational databases.
• Architecture & Mentorship: Lead technical decisions, conduct rigorous code reviews, and ensure the team adheres to SOLID principles and design patterns.

Technical Requirements

Backend (Java / J2EE / Spring Boot)

• Deep expertise in Spring Boot 3.x, Spring Security, and Spring Data JPA.
• Strong understanding of Microservices architecture and RESTful API design.
• Experience with build tools like Maven or Gradle and JVM tuning.
• Bonus: Experience with document processing libraries (Apache POI/iText) or Blockchain integration.

Frontend (Angular)

• Proficiency in TypeScript and Angular 17+ (Standalone components, Reactive Forms).
• Solid grasp of RxJS for asynchronous stream handling.
• Experience with UI frameworks like Angular Material or Tailwind CSS.

Cloud & DevOps (AWS & Terraform)

• Hands-on experience with AWS services: EC2, S3, Lambda, RDS, and VPC.
• Proven ability to manage environments using Terraform (Modules, State management).
• Familiarity with CI/CD pipelines (GitHub Actions, Jenkins, or GitLab CI).

General

• Expertise in Git and version control workflows.
• Strong understanding of Docker and Containerization.
• Ability to write comprehensive unit and integration tests (JUnit, Mockito, Jasmine/Jest).

What We Look For

• Problem Solvers: You don’t just write code; you solve business problems with elegant technical solutions.
• Architectural Thinking: You understand the “why” behind technology choices, not just the “how.”
• Self-Starters: You are comfortable working in an environment where you are expected to take ownership of a feature from conception to production.

Why Join Us?

• Opportunity to work on cutting-edge financial technology/tokenization projects.
• A culture that values “Peace of Mind” and high-quality engineering standards.
• Competitive compensation and the ability to influence the technical roadmap of the company.

How to Apply

Please share your GitHub profile or portfolio of your recent work. Highlight a specific project where you managed both the application code and the underlying infrastructure.

1. The role includes generating leads by reaching out to potential B2B clients, researching, networking, and outbound outreach and onboarding clients, and promoting trade finance solutions to businesses.
2. Explain product offerings, including the platform and trade finance services to the clients.
3. The candidate must hold a UAE Driving Licence.