Privacy Policy

At 360tf, safeguarding your collected personal information is our utmost priority. This Privacy Policy (“Privacy Policy” or “Policy”) explains how we process and treat your collected personal data when you use [www.360tf.trade] (“Website”). Unless defined in this Policy, capitalised words shall have the same meaning ascribed to them in our Terms and Conditions, available at [www.360tf.trade] (“Terms”). Please read this Policy in consonance with our Terms.

By using the Website, you signify your acceptance to the Policy terms which takes effect immediately upon your use of the Services, and create a legally binding arrangement to abide by the same.

It has been updated and is effective as of 22nd January, 2025.

1. BACKGROUND AND KEY INFORMATION

About Us:
The Website is made available by 360tf FINTECH PTE LTD. (referred to in this Policy as “Company”, “we”, or “us”).

How this Policy applies:

  • We acknowledge that your collected personal information is your own, and we are committed to processing it securely and responsibly. Your trust is our top priority, which is why we collect only the essential information, and use it exclusively for its intended purposes.
  • The privacy policy aims to explain what type of personal information is collected, how the information is collected, how the information is used and with whom it is shared, Grievance Redressal provisions and matters incidental thereto. 
  • We may process the collected personal data of individuals on behalf of companies or other organisations that you work for or otherwise represent. In such cases, we act as such companies’ or organisations’ processor and process your collected personal data based on their instructions. Please review their respective privacy notices to understand how your personal data is handled.
  • In this Policy, references to “you” and “your” are to you, an individual who is an end user of the Website.

Review and Updates:

We regularly review and update our Privacy Policy. We reserve the right to change this Policy without prior notice due to changes in applicable laws, promulgation of new statutes/laws/regulations or basis directions issued by competent statutory/regulatory authorities. For ensuring that you are updated on the Policy terms, we encourage you to regularly review this policy to ensure that you are aware of any changes and how your collected personal data may be used. It is also important that the collected personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-Party Services:

The Website may include links to third-party websites, plug-ins, services, and applications (“Third-Party Services”). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control Third-Party Services and are not responsible for their privacy statements. When you use Third-Party Services, we encourage you to read the privacy policy of provider of such Third-Party Service.

2. PERSONAL INFORMATION THAT MAY BE COLLECTED:

We collect different types of personal data about you, which we have grouped together as follows:

  • Contact Data, such as your email address.
  • Technical Data, which includes your IP address, browser information including browser type and version, time zone setting and location, corresponding location details, operating system and platform, device details, and other technology on the devices you use to access the Website.
  • Usage Data, which includes information about how you use the Website.
  • Marketing and Communications Data, which includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Cookies, that may uniquely identify your browser or your account.

Cookies:
Cookies are small pieces of information saved by your browser onto your electronic devices. Cookies are used to record various aspects of your visit and assist us to provide you with uninterrupted service. Cookies may be set in your browser by us when you access the Services or may be set in when you visit Third Party websites.

This anonymous information is maintained distinctly and is not linked to the collected Personal Information. We use cookies collected to:

  • Enable our security features;
  • Show you advertising; and
  • Improve and develop the features of the Website.

3. HOW DO WE COLLECT PERSONAL DATA?

We use different methods to collect data from and about you including through:

  • Direct Interactions.

You provide us your personal data when you interact with us. This includes personal data you provide when you:

  1. Apply for our products or services;
  2. Request marketing to be sent to you;
  3. Enter a promotion, or survey; or
  4. Give us feedback or contact us.
  • Automated technologies or interactions.

As you interact with the Website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. We may also receive Technical Data about you if you visit other websites that employ our cookies.

  • Third parties or publicly available sources.

We will receive personal data about you from various Third Parties, including but not limited to:

  1. Technical Data from analytics providers and advertising networks such as Google;
  2. Contact and Transaction Data from providers of technical services;
  3. Identity and Contact Data from data brokers or aggregators; or
  4. Identity and Contact Data from publicly available sources.

4. HOW DO WE USE YOUR COLLECTED PERSONAL DATA?

We will only use your collected personal data when the law allows us to. Most commonly, we will use your collected personal data where we need to perform the contract we are about to enter into or have entered into with you, where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, or we may disclose the collected personal information if required to do so by law or if we in good faith believe that such disclosure is reasonably necessary to respond to court-orders, or other legal processes. We use your collected personal data for the following purposes:

  1. To process and deliver services you may seek from us.
  2. To manage our relationship with you which will include notifying you about changes to our Terms or this Policy or asking you to leave a review or take a survey.
  3. To enable you to partake in or complete a survey.
  4. To deliver relevant Website content and advertisements to you and measure or understand the effectiveness of the advertising we serve you.
  5. To use data analytics to improve the Website, our products and services, marketing, customer relationships, and your experiences.
  6. To make suggestions and recommendations to you about goods or services that may be of interest to you, or to form a view on what we think you may want or need.
  7. To manage our Third-Party relationships, such as those with our vendors and partners.

5. DISCLAIMERS

  • The Website may be under constant upgrades, and some functions and features may not be fully operational.
  • We disclaim any liability arising due to the vagaries that can occur in the electronic distribution of information.
  • You acknowledge that Third Party services are available on the Website. We may have formed partnerships or alliances with some of these Third Parties from time to time in order to facilitate the provision of certain services to you. However, you acknowledge and agree that at no time are we making any representation or warranty regarding any Third Party’s services nor will we be liable to you or any Third Party for any consequences or claims arising from or in connection with such Third Party including, and not limited to, any liability or responsibility for, death, injury or impairment experienced by you or any Third Party. You hereby disclaim and waive any rights and claims you may have against us with respect to Third Party’s services.
  • You assume all responsibility and risk with respect to your use of the Website. The services are available “as is,” and “as available”. You understand and agree that, to the fullest extent permitted by law, we disclaim all warranties, representations and endorsements, express or implied, with regard to the Website, including, without limitation, implied warranties of title, merchantability, non-infringement and fitness for a particular purpose.
  • In no event, under no legal or equitable theory (whether tort, contract, strict liability or otherwise), shall we or any of our respective employees, directors, officers, agents or affiliates, be liable hereunder or otherwise for any loss or damage of any kind, direct or indirect, in connection with or arising from the use of the Website / Services or our agreement with you concerning the Services, including, but not limited to,
    1. the use of or inability to use the Website, the service, or the content,
    2. any claim attributable to errors, omissions, or other inaccuracies in the Website, the service and/or the content,
    3. unauthorised access to or alteration of your transmissions or data, or
    4. any other matter relating to the Website, the Service, or the Content, and any compensatory, direct, consequential, incidental, indirect, special or punitive damages, lost anticipated profits, loss of goodwill, loss of data, business interruption, accuracy of results, or computer failure or malfunction, even if we have been advised of or should have known of the possibility of such damages.

6. DATA SECURITY

  • We strive to ensure the security, integrity and privacy of your collected Personal Information.
  • We are not responsible for any breach of security or for any actions of any Third Parties that receive your collected Personal Information. We are not/shall not be responsible for their privacy policies or practices as it is beyond our control.
  • If any security breach comes to our knowledge, then we may take all steps required to prevent misuse of such information and may attempt to notify you electronically so that you can take appropriate steps.
  • Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your collected Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event. “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to your mobile or storage device, crashes, breach of security and encryption.

7. COMMUNICATION:

We may offer email, short message service (sms), multimedia message service (mms) or other forms of communication to share information with you about certain promotions or features the Services may choose to offer or about our affiliates, subsidiaries, business partners, advertisers and sponsors. You may receive such communication when you have registered as a User.

8. GOVERNING LAW AND DISPUTE RESOLUTION

  • You agree that the laws of Singapore shall govern these Terms.
  • Subject to other provisions in this Clause, any dispute arising out of or in connection with the Terms, including any question regarding its validity (“Dispute”), shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre(“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause.
  1. The seat of the arbitration shall be Singapore.
  2. The Tribunal shall consist of 1 (One) arbitrator mutually appointed by the Parties.
  3. The language of the arbitration shall be English.
  4. The Parties further agree that any other dispute or disagreement of a legal nature will also be decided in accordance with the laws of Singapore, and the Courts at Singapore shall have exclusive jurisdiction in all such cases, subject to the foregoing.

9. GRIEVANCES REDRESSAL

If you have any queries, the contact details are provided below:

Legal Team

Email: legal@360tf.trade