Credit Underwriting & Assessment

• Conduct detailed credit appraisals for SME/MSME and unsecured loan proposals.
• Analyse financial statements, cash flows, bureau reports, banking behaviors, and risk factors.
• Prepare clear credit appraisal memos with risk insights and sanction recommendations.
• Timely disposal of cases assigned for underwriting.

Portfolio & Risk Management

• Monitor portfolio health, identify early warning signals, and recommend corrective actions.
• Control delinquency and ensure risk exposures stay within defined limits.
• Track performance trends and support measures to reduce NPAs or deteriorate assets.

Policy, Compliance & Governance

• Ensure strict adherence to internal credit policies, IFSCA guidelines, and regulatory norms.
• Suggest enhancements to underwriting frameworks and credit processes based on market conditions and risk experience.
• Preparation of New product framework which can be launched to meet client requirements under regulatory guidelines.

Cross-Functional Collaboration

• Work with sales and business teams to balance risk and growth objectives.
• Coordinate with operations, legal, valuation partners, and auditors to support seamless credit processing.
• Ensure documentation meets internal standards and regulatory requirement.

Field & Due Diligence

• Undertake field visits and borrower interactions to validate business information and understand local market dynamics.
• Conduct proper due diligence as part of credit evaluation and risk validation.

Reporting & Documentation

• Maintain accurate credit records and prepare periodic MIS for leadership.
• Ensure documentation meets internal standards and regulatory requirements.

Role Overview

We are looking for a Collections Manager to oversee portfolio monitoring and recovery for our structured trade finance exposures. The role requires basic experience in NBFC/Banking collections, preferably in SME or trade finance portfolios, along with a clear understanding of regulatory and governance frameworks applicable in GIFT City.

Key Responsibilities

1. Portfolio Monitoring & Risk Control
   • Manage trade finance and lending portfolios to ensure timely recoveries and minimal delinquencies.
   • Track ageing, overdue positions, and NPA trends; identify early warning signals.
   • Work closely with Business, Credit & Risk teams to proactively mitigate stressed exposures.
2. Recovery Strategy & Execution
   • Drive structured recovery strategies for the assigned portfolio.
   • Engage directly with Corporate/SME clients, insurance companies, banks, and risk coverage partners for communications related to pending dues.
   • Lead timely collection, settlement, and resolution discussions in line with policy.
3. Regulatory Compliance (IFSCA Framework)
   • Ensure all collection practices are aligned with IFSCA regulations and internal governance standards.
   • Maintain ethical, non-coercive recovery processes.
   • Support audit requirements and regulatory reporting related to portfolio monitoring.
   • Identify potential fraud or high-risk cases and escalate appropriately.
4. Reporting & MIS
   • Prepare periodic MIS on delinquency ratios, ageing analysis, and recovery performance.
   • Track recovery efficiency and resolution timelines.
   • Present actionable insights to senior management.
5. Stakeholder & Client Management
   • Maintain professional relationships during recovery processes.
   • Collaborate with internalteams(Business, Risk, Credit, Legal, Ops) for holistic resolution.
   • Balance credit loss minimisation with long-term client relationship management.

About the Role

We are looking for a passionate UI Developer with strong expertise in Flutter or Angular to join our fast-growing engineering team. The role offers an opportunity to work across frontend, backend, and cloud technologies, providing excellent exposure and hands-on learning in a modern, scalable tech ecosystem.

Key Responsibilities

• Design, develop, and maintain high-quality UI applications using Flutter or Angular
• Build scalable, reusable, and performance-optimized components
• Collaborate with backend, DevOps, and product teams to deliver end-to-end solutions
• Work across multiple tech stacks including frontend, backend, and cloud infrastructure
• Participate in architecture discussions, code reviews, and performance optimizations
• Ensure best practices in state management, code quality, and CI/CD pipelines
• Adapt quickly to new technologies and contribute to continuous improvement

Required Skills

Option 1: Angular Expertise

• Strong experience with Angular v17+
• Hands-on with NgRx for state management
• Experience using Angular Material
• Solid understanding of Bootstrap (Grid Layout) and Flexbox
• Familiar with Prettier, linting, and code formatting standards
• Experience setting up or working with GitHub Actions (CI/CD)
• Good understanding of RxJS and modern Angular architecture

Option 2: Flutter Expertise

• Strong experience with Flutter for mobile
• Proficient in BLoC state management
• Experience with Freezed
• Hands-on with Retrofit & Retrofit Generator
• Experience using GoRouter for navigation
• Dependency injection using get_it
• API integration using Dio
• Familiar with clean architecture principles

Experience

• 4+ years of experience in either Flutter or Angular
• Strong problem-solving skills and ability to work independently

Good to Have (Nice to Have)

• Exposure to AWS services such as:
  • Amplify
  • VPC, Subnets
  • ECS
  • Route53
• Backend development experience using:
  • Python
  • Node.js
  • Java / Spring Boot
• Experience with PostgreSQL
• Understanding of DevOps concepts and cloud-based deployments

What We Offer

• Opportunity to work on multiple technology stacks
• Hands-on exposure to frontend, backend, and DevOps
• Amazing learning environment with strong technical mentorship
• Ownership-driven culture with real impact on product and architecture
• Career growth through challenging and diverse projects

• Ensure compliance with the Companies Act, IFSCA regulations.
• Maintain statutory registers, filings, disclosures, and secretarial records.

• Organise Board/Committee/General Meetings.
• Prepare agendas, notes, minutes, resolutions, and compliance reports.
• Liaise with Directors and senior leadership for governance matters.

ROLES AND RESPONSIBILITIES

• Responsible for advancing the sales process, closing new business, and achieving/assisting in sales targets.
• Actively participate in the planning and execution of the company’s marketing activities, providing vital inputs based on interactions with prospects.
• Support and service existing customers by addressing their queries and resolving issues.

DETAILED DESCRIPTION

• Work on sales leads received through platform transactions, on-ground sales personnel, and digital marketing sources.
• Establish connections with potential clients, explain product/service capabilities, and finalise sales presentations.
• Assist in the creation of Requests for Proposals (RFPs).
• Discuss commercial terms with potential clients.
• Address queries raised by prospective clients.
• Liaise internally for necessary inputs and approvals.
• Finalise contracts and close deals.
• Ensure receipt of subscription fees as per agreed terms.
• Assist Relationship Managers in the execution of their account and territory strategies.
• Support the company’s strategic and ongoing marketing and brand awareness campaigns.
• Drive prospect participation in internal and external events and webinars.
• Extend support to clients during the onboarding process.
• Respond to queries related to subscription plans and offerings.
• Log and escalate customer complaints appropriately to ensure timely resolution.
• Make regular calls to existing clients for proactive service and support.
• Resolve any issues faced by clients regarding subscription fee payments.
• Address client queries related to transaction processing by coordinating internally and following up with accurate responses.
• Guide customers on IT-related issues on the 360tf platform or arrange expert support when required.
• Work closely with Relationship Managers to understand client requirements and deliver the best level of service to each customer segment.
• Handle queries raised by referral partners related to customer service.
• Systematically document customer interactions, turnaround times, and complaint resolutions.
• Produce regular MIS reports on customer complaints, turnaround time analysis, and resolution outcomes.

ROLES AND RESPONSIBILITIES

• As the coverage in-charge for the allocated territory, onboard corporate clients (importers and exporters) who are issuing/receiving letter of credit (LC) to the 360tf platform in the allocated
• Ensure lead generation from on boarded clients on monthly basis.
• Support in building other product/revenue
• Make referrals to the Bank RMs at 360tf by generating leads from corporate
• Engage with industry bodies, associations, export/import councils for corporate lead generation and strategic tie-ups.
• Provide monthly updates on the current and upcoming competition awareness and market intelligence (banks and other fintech companies).
• Be a catalyst in creating and contributing to an overall ethical environment (internal and external parties).

DETAILED DESCRIPTION

Client Relationship Management

• Understand the client need and pitch for right subscription plan. Review, negotiate and conclude deals and lead pitches for major
• Achieve the right mix of subscription plans on a m-o-m basis i.e. acquiring the desired number of corporates under each subscription plan – Silver/Gold/Platinum/Unlimited.
• Work extensively on leads generated through digital marketing and provide feedback to improve the
• Action all kinds of customer leads promptly – within two days of lead generation, first call/email should be made and all kinds of follow up should be done not later than every 3
• Continuously identify and onboard referral partners and coordinate with them to achieve sales
• Register with industry bodies, Chamber of Commerce
• Ensure account plans are maintained for all key clients.
• Maintain all clients’ files/documents.
• Ensure client payments are invoiced and received on time.
• Timely follow-up for pending payments including escalation of delayed receipts.
• Assist Bank Coverage RMs of 360tf in helping banks to carry out KYC of onboarded corporate clients on
• Ensure compliance with all local regulatory requirements in transaction processing.

Promotion / Branding

• Sponsor customer events within allocated
• Place advertisements in industry magazines or
• Contribute creatively to enhance brand image via digital
• Be a brand ambassador in promoting the brand via social
• Participate actively in trade events (2 to 3 events per quarter).

Day-to-Day Activities

• Provide inputs for the platform development by getting relevant inputs from clients.
• Continuously guide and contribute towards development of Value Added Services (VAS)
• Complete call reports, update pipeline, and any other activities to ensure delivery of KPIs and business
• Provide input to the preparation of timely and accurate
• Share information and do a success transfer to other
• Demonstrate the right behaviour and adhere to Nimai Be the flag bearer of brand ‘Nimai’.
• Actively contribute to the daily brainstorming morning call which is currently being conducted at 8:30 am GST

Customer relationship matrix

• Very large conglomerates: Division-wise operating Finance/Treasury/Trade teams
• Large corporates: Treasury/Finance head or CFO
• Mid-Market: CFO/Treasury head
• SME: CFO/Promoter

STAKEHOLDER MANAGEMENT

Key Internal Relationships:

• Partners
• Group and Divisional Executives
• Various internal committees

Key External Relationships:

• Clients
• Local banks
• Regulatory bodies
• Referral partners

EDUCATIONAL REQUIREMENTS

• A Post Graduate from a reputed
• In-depth knowledge of Trade Finance
• IT-related knowledge/qualification is an added advantage.

SKILLS / COMPETENCY REQUIREMENTS

• Proven sales experience of meeting and exceeding targets.
• Ability to drive the sales process from plan to
• Well-versed with local and all relevant regulations.
• Proven ability to articulate the distinct aspects of products and
• Skill to position products against
• Excellent listening, negotiation and presentation
• Excellent verbal and written communications
• Sound knowledge of the dynamics of the allocated market.

EXPERIENCE

• Prior sales experience especially in the financial services industry is highly
• Go-getter freshers with an aptitude for sales,
• Exposure to trade finance products is mandatory.

Developing and implementing digital marketing strategies that align with business goals and target audience. Managing social media accounts and creating social media content to engage with target audience and increase brand awareness.

Research & Designing:

• Conducting market research to analyze customer behavior, trends, peers and competitors
• Proficient in Digital content creation & design tools including Canva, PowerPoint, WordPress, etc
• Running campaigns to increase followership & creating trends. Creating and executing email marketing campaigns to promote products or services and generate leads
• Optimizing website and landing pages for search engines to improve website traffic and search engine rankings
• Creating and publishing digital ads using platforms like Google AdWords, Facebook Ads, and LinkedIn Ads
• Tracking and analyzing digital marketing campaigns to measure their effectiveness and identify areas for improvement
• Attend team meetings at the requested frequency
• Collaborating with other departments within the organization, such as sales and product development, to ensure marketing efforts are aligned with overall business objectives.

Skills sought:

• Required:
  • Strategic thinking
  • Creative
  • Analytical Ability
  • SEO & SEM knowledge
  • Content Marketing & Social Media expertise
  • Self-starter
  • Excellent Communication Skills
  • Excellent Presentation Skills
  • Aesthetic sense
• Good to have:
  • Understanding of Trade Finance business

Research & Designing:

•  
• Researching social media handles of peers
• Proficient in Digital content creation & design tools including Canva, PowerPoint, WordPress, etc
• Preparing social media posts for review & posting after approvals
• Running campaigns to increase followership & creating trends
• Basic understanding of SEO
• Attend team meetings at the requested frequency
• Work with the head of Digital Marketing & other team members on developing new ways of
• Marketing on digital media.

Research & Designing:

Research, Marketing & Alliances:

• Researching about the various associations, trade bodies & trade magazines of targeted countries
• Identifying and prospect strategic alliance opportunities for 360tf including but not limited to industry associations, institutional bodies, financial services providers, market influencers, etc of targeted
• Establish communication channels with alliances & engagement process including initial pitching, presentation,
• Engage with prospective customers & banks for awareness creation & generate potential leads.
• Attend team meetings at the requested frequency & update the audience on with
• Work with the head of strategic alliances & other team members on developing marketing materials & pitches including presentations & proposals.
• Submit report findings in an organized manner at the requested frequency.

Skills sought:

Required:

• • Self-starter
  • Excellent Communication Skills
  • Excellent Presentation Skills
  • Analytical Ability
  • Inclination towards Marketing & Finance

Good to have: Understanding of Banking

Bank Onboarding & Relationship Management

• Onboard banks and financial institutions across geographies onto the 360tf platform.
• Build and strengthen senior-level relationships with key stakeholders across FI, Trade Finance &
  Product divisions.
• Regularly engage with underwriting banks to promote LC confirmation/discounting opportunities.
• Maintain regular engagement with bank partners through timely updates and communication.

Revenue & P&L Ownership

• Support the leadership team in driving revenue growth through strategic bank partnerships.
• Take ownership of the P&L for assigned banks, identifying opportunities for revenue growth and cost
  efficiencies.

Debt Syndication Support

• Identify and pitch underwriting banks with an appetite for LC confirmation/discounting.
• Support in structuring transactions and engaging underwriting banks for deal execution.
• Help build a “Bank Ledger” with insights and engagement strategies for potential partners.

Networking, Lobbying & Industry Presence

• Represent 360tf at industry events to build senior-level banking relationships.
• Leverage relationships with Banking Associations, advisory boards, statutory auditors, and ministries
  to influence and accelerate bank onboarding.
• Take a top-down approach by initiating dialogues with CTOs, CROs, Heads of Wholesale Banking, and Trade Operations to complement FI engagement.